Easy Returns & Hassle-Free Refunds
We want every customer to shop with confidence. If you are not completely satisfied with your purchase, our returns and refunds process is designed to be simple, transparent, and hassle-free.
1. Return Eligibility
- Returns accepted within 30 days
- Product must be unused
- Original packaging required
2. Return Process
- Submit return request
- Approval email
- Ship product back
- Refund processed
3. Refund Timeline
- Inspection within 2 business days
- Refund issued within 5-7 working days
4. Return Shipping
- Customer pays unless item is faulty
- Trackable courier recommended
5. Non-Returnable Items
- Clearance products
- Custom-made items
- Used electrical products
6. Damaged or Incorrect Orders
- Contact support within 48 hours
- Upload product photos
- Replacement available
7. Exchanges
- Exchange available for faulty products
- Subject to stock availability
8. Customer Support
Our support team is available Monday-Friday to help with returns, exchanges, and refunds. Contact us at [email protected].