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Terms & Conditions

Terms & Conditions

1. General Information

By using our website and placing an order, you agree to these Terms & Conditions. Wolf Supplies, Unit 3/4 Atlas Estates, Birmingham, B11 2NT. Phone: +44 7398 251793. Email: [email protected].

2. Products & Orders

All products are subject to availability. We may refuse or cancel an order due to stock, pricing errors, or product limitations.

3. Pricing & Payment

All prices are listed in GBP and include VAT where applicable. Payment must be completed at the time of order.

4. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery times may vary depending on location and shipping method selected at checkout.

5. Returns & Refunds

Orders may be cancelled before dispatch by emailing us. Unwanted goods may be returned within 14 days if unused, in original packaging, and safely posted back by the customer. Faulty goods should be reported by email and may be replaced or refunded after inspection.

6. User Responsibilities

You agree to provide accurate information, keep account details secure, and avoid fraudulent activity or misuse of our website.

7. Intellectual Property

All content on this website, including logos, images, text, and graphics, is the property of Wolf Supplies and protected by copyright and trademark laws.

8. Limitation of Liability

We are not liable for indirect or consequential losses from using our website or products. Our liability will not exceed the order value.

9. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website means you accept the updated terms.

10. Contact Us

For questions about these Terms & Conditions, contact us at [email protected] or call +44 7398 251793.

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